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Showing posts from July, 2013

Understanding of Marketing within the Tourism Industry

There are 5 main sectors in travel and tourism: I. Hospitality sector II. Attractions and Events sector III. Transport sector IV. Travel organisers and intermediaries sector V. Destination organisation sector (Middleton et al. 2009). According to the AMA (American Marketing Association, 2007) marketing is the activity, set of institutions and processes for creating, communicating, delivering and exchanging offerings that have value for customers, clients , partners and society at large.

Heritage

Heritage in regards to Tourism Smith (2006) states that heritage is the naturalisation of the practice of conserving and passing on to future generations as well as promoting a set of Western elite cultural values as being universally applicable. Heritage Tourism is basically an immersion into the 'natural history, human heritage, arts, philosophy and institutions of another country or region'(Timothy and Boyd, 2003).